Track Your Order

FOLLOW YOUR PACKAGE

Track Your Order

Tracking is simple. Because shipping carriers can vary by destination country, we’ll send you the correct tracking link together with your tracking number once your order is on the way.

IMPORTANT

Your tracking link may be different depending on your country.

Please use the tracking link included in your shipping update. That link is selected for your destination and works together with the tracking number we provide.

01

CHECK YOUR MESSAGE

Find your shipping update

Once your order ships, we’ll send you a message or email with your tracking information.

02

USE YOUR COUNTRY LINK

Open the tracking link we send

Carriers and tracking websites can differ by country, so please use the specific link included with your shipment instead of searching for a random tracking website.

03

ENTER YOUR NUMBER

Use your tracking number

Copy the tracking number from our message and enter it on the tracking page provided. You’ll then be able to view the latest available shipment updates.

04

PLEASE KEEP IN MIND

Tracking Updates May Take Time

Tracking may not update immediately after a label is created or after a package is handed to a carrier.

International shipments can also pause temporarily while moving between countries, customs facilities, or local delivery partners.

05

NEED MORE HELP?

If Your Tracking Isn’t Updating

If your tracking has not changed for an extended period, please contact us and include your order number and tracking number.

We’ll review the available shipment information and help you check the next step.

CAN’T FIND YOUR TRACKING LINK?

Send us your order details.

If you can’t find the country-specific tracking link or tracking number we sent, contact us with your order number and the email used at checkout.