Privacy Policy

When you place an order, contact us, create an account, or use features on our website, we may collect information such as your name, email address, shipping and billing address, phone number, order details, and messages you send to us.

We may also collect technical information about how you use our website, such as browser type, device information, IP address, and pages visited.

We use your information to process and fulfill orders, provide customer service, send order and shipping updates, improve our website, prevent fraud, and comply with legal or tax obligations.

If you choose to receive marketing messages, we may also use your contact information to send news, offers, or product updates.

Payments are processed through third-party payment providers. MariCrochet does not directly store your full payment card details on our website.

Your payment provider may collect and process information according to its own privacy and security practices.

We may share limited information with service providers that help us operate our business, including payment processors, shipping carriers, website hosting providers, analytics services, and customer-support tools.

We only share information when it is reasonably necessary to provide a service, fulfill an order, protect our business, or meet legal requirements.

Our website may use cookies and similar technologies to remember preferences, keep your cart working, understand site traffic, improve performance, and support certain marketing features.

You can manage cookies through your browser settings, although disabling some cookies may affect how certain parts of the website function.

If you subscribe to promotional emails, you may unsubscribe at any time by using the unsubscribe link in the message or by contacting us.

Even if you opt out of marketing emails, we may still send essential messages related to your order, account, or customer-service request.

We take reasonable administrative and technical steps to help protect personal information from unauthorized access, loss, misuse, or disclosure.

No online system can be guaranteed to be completely secure, so we cannot promise absolute security of information transmitted through the internet.

We keep personal information only for as long as reasonably necessary for order fulfillment, customer service, recordkeeping, legal compliance, fraud prevention, and other legitimate business purposes.

Retention periods may vary depending on the type of information and applicable legal requirements.

Depending on where you live, you may have rights regarding your personal information, such as requesting access, correction, deletion, or information about how your data is used.

To make a privacy-related request, please contact us using the details below. We may need to verify your identity before completing certain requests.

Our website is intended for general audiences and is not designed to knowingly collect personal information from children without appropriate authorization.

If you believe a child has provided personal information to us inappropriately, please contact us so we can review the situation.

We may update this Privacy Policy from time to time to reflect changes in our website, services, business practices, or legal requirements.

When we make updates, the revised policy will be posted on this page.