Shipping Policy

Most MariCrochet pieces are handmade or made to order. Processing time may vary depending on the design, level of customization, and current order volume.

Please check the product page for the most up-to-date processing estimate before placing your order.

Delivery time begins after your order has been completed and shipped. Actual transit time depends on your destination, carrier, customs processing, weather, and other factors outside our control.

Any delivery dates shown on our website are estimates and are not guaranteed arrival dates.

Available U.S. shipping methods and charges are displayed at checkout. Once your order ships, you will receive tracking information by email when tracking is available.

Please make sure your shipping address is complete and accurate before submitting your order.

We can ship to many international destinations. Shipping availability, delivery estimates, and charges are calculated based on the destination and are shown at checkout.

International orders may take longer due to customs clearance or local delivery procedures.

When tracking is available, we will send the tracking details to the email address used at checkout.

You can also visit our Track Your Order page for additional help.

Occasional delays may happen because of carrier disruptions, severe weather, holidays, customs inspections, or other circumstances beyond our control.

If your tracking has not updated for an extended period, please contact us and we will do our best to assist.

International customers may be responsible for customs duties, taxes, import fees, or other charges required by the destination country.

These charges are determined by local authorities and are not controlled by MariCrochet.

Please review your shipping address carefully before completing checkout. If you notice an error, contact us as soon as possible.

Once an order has shipped, we may not be able to change the delivery address. Additional shipping charges may apply if a package is returned because of an incorrect or incomplete address.

If your package appears to be lost, returned, or marked undeliverable, please contact us with your order number and tracking details.

We will review the available shipping information and help determine the next appropriate step.